Lloyds Bank and TSB are separate banks.
Lloyds TSB has changed its name to Lloyds Bank and Lloyds Bank and TSB have their own branches on the high street.
TSB will remain part of Lloyds Banking Group until it is transferred to a new owner. We plan to do this through an Initial Public Offering (IPO) – this means that TSB would be listed on the London Stock Exchange separately from Lloyds Banking Group. The process is due to start in the middle of 2014 and we’ll let you know more nearer the time.
Lloyds Bank and TSB customers can use branches of both banks for some time. We will put a notice in our branches to let you know when services for Lloyds Bank customers in a TSB branch, and TSB customers in a Lloyds Bank branch, will no longer be available.
Why this has happened.
The changes follow a ruling by the European Commission in 2009. The aim of the ruling was to increase competition and customer choice in the UK banking sector through the creation of a new bank. You can find more about the EC ruling at ec.europa.eu by searching for ‘Lloyds Banking Group’.
It's easy to see the branches that are TSB branches, with our branch checker.
If you have questions about the move of some branches and accounts to TSB, you’ll find many of the answers in Key questions.
If you would like to speak to someone about these changes, call us on 0800 028 0428, we'll be happy to help. Lines are open from 8am to 8pm Monday to Friday and from 9am to 5pm at weekends.